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Never Stop Learning 10/26

Never Stop Learning 10/26

Volleybird + Love Serving Autism, D.A. Abrams

Rich Neher
Rich Neher
What Thailand Did to Us

What Thailand Did to Us

How The Pickleball Passport is turning a sport into a way of seeing the world

Jaron Shoptaugh
Jaron Shoptaugh
Interesting Lessons Learned from the US Open

Interesting Lessons Learned from the US Open

Rod Heckelman on Player Performance Providing Valuable Insights

Rod Heckelman
Rod Heckelman
FACILITIES - SUPPLIES - PEOPLE 10/26

FACILITIES - SUPPLIES - PEOPLE 10/26

Heckelman on Safe Insurance, Ken DeHart with a Management Tip, Bheemarasetti on what the unsoldf court hours cost

Ken DeHart
Rod Heckelman
Pruthvi Bheemarasetti
Ken DeHart, +2
Letters from September 2026

Letters from September 2026

USTA Coaching + Shop, TYPTI, Drag Queens

Rich Neher
Rich Neher
The 92% who come back: the retention number that changes your unit economics

The 92% who come back: the retention number that changes your unit economics

Padel's headline retention number is remarkable. But the real test of whether a venue keeps its players is often happening somewhere no booking platform can see: the club WhatsApp group. Eight days of one, read properly, told us more than most dashboards do in a quarter.

Ross Thornley
Ross Thornley
Stop Chasing New Members. Start Keeping the Ones You Already Have.

Stop Chasing New Members. Start Keeping the Ones You Already Have.

Racket Business Retention helps tennis, padel and pickleball clubs turn existing customer data into a practical retention system designed to increase participation, renewals, repeat bookings and customer lifetime value.

Tim Farthing
Tim Farthing
HELP US!

HELP US!

Tell us who you are so we can deliver a better service

Tim Farthing
Tim Farthing
London padel costs 79% more and nearly half the courts still leave you exposed to the weather

London padel costs 79% more and nearly half the courts still leave you exposed to the weather

New pricing data suggests London’s eye-watering padel prices may be less about operators charging too much and more about a capital city that still doesn’t have enough of the right courts.

Tim Farthing
Tim Farthing
Is American Padel Pricing Itself Out of Its Own Boom?

Is American Padel Pricing Itself Out of Its Own Boom?

Padel is growing rapidly in the United States. But with $100-plus court bookings, luxury facilities and expensive real estate becoming part of the business model, is the industry building a sport for millions — or a lifestyle product for the wealthy?

Tim Farthing
Tim Farthing
Why is everyone suddenly playing padel?

Why is everyone suddenly playing padel?

Britain’s decade in real numbers (and which numbers to trust)

Ross Thornley
Ross Thornley
When is 'too late' 'too early'?

When is 'too late' 'too early'?

Sport is entertainment, and scheduling an event is very hard for the Operations Team.

Andy Whipp
Andy Whipp
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